Missing Person Digital Investigation

Call 911 first if the person may be in danger. Then stop changing anything digital. Do not reset passwords, delete messages, sign out of accounts or restart their devices. Leave any device they left behind powered on and charging. Write down a timeline of last contact, last message and last known location, with times. Screenshot what you have already found. Then call (561) 846-9010 so preservation requests can go out while records still exist.

Yes. Most missing person matters start remotely and start the same day. We can take the timeline by phone, guide you through preserving accounts and devices without damaging them, and begin work on cloud and account evidence before any device physically reaches us. Devices can be shipped with documented custody or handed over at the Boca Raton office. Distance is not a reason to wait, and waiting is the thing that costs the most.

Call detail records show which cell sites a phone connected to and when. Mapping those connections places the device within a general coverage area over time, which can support or contradict a reported movement. It shows an area, not a precise point, and anyone claiming pinpoint accuracy from CDR data is overstating it. These records come from carriers through lawful process, so this work is typically done alongside law enforcement or counsel.

Often, from a device left behind. Deleted content frequently remains recoverable until the space is reused, and copies commonly survive in backups, linked accounts and the other party’s devices. In a missing person matter, deleted conversations from the days beforehand are frequently where the useful detail sits. We tell you what is recoverable after examining the device rather than promising results in advance.

Wanderson Castilho has given 40 depositions in the past four years (Source: SEAK Expert Witness Directory, 2026). He has 21 years in practice and holds Cellebrite, AccessData and Certified Computer Examiner credentials. That matters here for one reason: if a missing person case becomes a criminal matter, the digital work has to survive scrutiny. Evidence gathered carelessly in the first week can be challenged in the first hearing.

We work from Boca Raton and take matters across the United States and internationally. Missing person cases rarely stay inside one jurisdiction, because accounts, providers and travel cross state and national lines. Remote intake, remote preservation and shipped devices make location largely irrelevant to how fast we can start. Enetsec has operated since 1999 with work spanning South America and the United States.