Terms And Conditions Of Use
Dear user, thank you for choosing Enetsec to assist with your digital forensics needs. Enetsec provides access to this website subject to the following Terms of Use. I’ve shared our Terms and Conditions of Use with you. Please review them carefully as they outline our services, how we collaborate, and other essential details about our business relationship. We’ve ensured the Terms are written clearly and straightforwardly for your convenience. For reference, the terms “User,” “You,” “Your,” and “Client” refer to you, the person accessing this website and accepting our terms and conditions. The terms “Enetsec,” “Ourselves,” “We,” “Our,” and “Us” refer to our company.
Agreement
By using Enetsec’s services or website, you agree to these Terms and Conditions. This site is available only to individuals legally able to enter binding contracts under applicable laws. These terms form a binding agreement between you and Enetsec regarding access and use of the site.
Privacy
Your personal information, as detailed in Enetsec’s Privacy Policy, is collected and used as described. By using the site, you consent to this collection and use.
User obligations
Users must comply with all applicable laws and refrain from harmful activities, such as disrupting site operations or attempting unauthorized access.
About our services
Enetsec specializes in digital forensics services, aiming to resolve digital challenges efficiently. Detailed service descriptions are available on the site.
Scope of services
Enetsec provides expert digital services but does not offer legal advice. We can make referrals whenever necessary, but Enetsec is not liable for third-party services.
No guarantee of results
While Enetsec strives for excellence, outcomes are not guaranteed due to the unique nature of each case.
Complaint resolution
We value client satisfaction and address complaints promptly through clear communication channels.
Legal disclaimer
Site content is for informational purposes only and is not legal advice. It may not reflect the latest developments and should not replace consultation with qualified legal professionals.
Indemnification
Users agree to indemnify Enetsec for claims arising from their site use, violations of these terms, or related actions.
Termination
These terms remain effective until terminated by Enetsec or the user. Continued use after termination is prohibited.
Disclaimers and liability limitations
The site is provided “as is.” Enetsec disclaims all warranties and limits liability to the fullest extent permitted by law.
Governing law
The laws of Florida, USA, govern these terms. All investigations are conducted in compliance with applicable laws.
Waiver and Severability
Failure to enforce any term does not waive rights. If a term is unenforceable, the remaining provisions remain valid. Enetsec reserves all rights not expressly granted herein.
Privacy Policy
This Privacy Policy explains Enetsec’s practices regarding collecting, using, and protecting your information. By using our website or services, you consent to the practices described in this policy, including collecting, transferring, storing, and using your information.
Agreement
Continued website use means you agree to this Privacy Policy and future updates. Enetsec reserves the right to revise, modify, or update this policy without prior notice. Please review it periodically for any changes.
Information we collect
We collect information you provide directly, such as your name, email, or payment details, and information gathered automatically, such as your IP address and browser data. This helps us improve services and address your needs. Personal information is collected through forms, phone calls, or other authorized methods.
How we use your information
We use your information to fulfill requests, provide services, and enhance your experience. Non-identifiable data, such as browsing activity, may be analyzed to understand trends and improve customer service. Cookies and similar technologies help us personalize your experience. You can turn off cookies in your browser, but some website features may not function properly.
Protecting your information
We implement security measures, such as encryption, to protect your data. While we strive to protect your information, no method is entirely secure, and you can provide information at your own risk. We retain data only as long as necessary to fulfill its purpose unless required by law.
Disclosure of information
We do not share your personal information with third parties except as required by law or to fulfill specific requests. This may include sharing with affiliates, business partners, or authorities involved in processing transactions or compliance.
Changes to this policy
Enetsec may update this policy at its discretion. It is your responsibility to stay informed of changes. If you have any questions or concerns, please don’t hesitate to contact us at info@enetsec.com, and we will answer your questions as soon as possible. This concise policy ensures transparency while emphasizing security, user rights, and Enetsec’s commitment to privacy.
Refund Policy
Refund and Exchange Policy (No authorization form signed)
If a client decides service is no longer needed within three (3) days of engaging the Enetsec services, they may be entitled to a refund of up to 90 percent of their purchase if an agreement has yet to be signed and work has not begun. Suppose work has already started (such as in emergency service situations where work begins immediately). In that case, the refund amount will reflect preliminary services performed, and the Client may be entitled to a refund of up to 80 percent refund.
Refund and Exchange Policy (Authorization form signed)
Once payment has been submitted and Enetsec has been engaged through a signed authorization agreement to perform services, any refunds or cancellation requests will be handled in the following fashion:
Up to 75% refund: If a cancellation request is made within one (1) day after the contract is signed
Up to 50% refund: If the cancellation request is made within two (2) days after the contract is signed
Up to 25% refund: If the cancellation request is made within three (3) days after the contract is signed
In cases where a refund request is made three (3) days after contract execution, there will be no refunds because, by this time, the Company has already incurred significant expenses in preparing and beginning to perform services for the Client. This includes allocating resources to reserve necessary lab space for a given investigation, retaining the services of expertly qualified engineers, utilizing specially manufactured products unique to the Client’s situation, and investing time to analyze the intricacies and strategies of a given matter.
If you have any questions or concerns, please reach out to info@enetsec.com