QUESTIONS · ANSWERED PLAINLY

Digital Forensics Questions, Answered

Most people who call us have never hired a forensic examiner before.

SUMMARY 22 QUESTIONS

Enetsec is a digital forensics laboratory in Boca Raton, Florida, founded in 1999 by Wanderson Castilho. This page answers the questions attorneys, companies and families ask us most. Castilho has given 40 depositions in the past four years and holds Cellebrite, AccessData and Certified Computer Examiner credentials.

22 QUESTIONS 5 SECTIONS BOCA RATON LABORATORY

Attorneys want to know whether the work will survive a challenge. Families want to know what is actually on a device and whether looking will break it.

Both are fair questions. This page answers them directly, in the same words we would use on the phone.

If your question is not here, call us at (561) 846-9010 or send us the details. We answer questions before there is an engagement, because a caller who understands the process makes better decisions about their own evidence.

SECTION 01 · WORKING WITH US

Working With Us

Who we take on, how an engagement starts, and who you will actually be speaking with. If you are researching a specific matter type, our background checks and corporate due diligence work and our internet attack attribution work each have their own pages.

NO. 1 How do you work with attorneys and law firms?

We work as the retained examiner on the matter, engaged by counsel and reporting to counsel. That structure matters, because it keeps the examination inside the attorney’s work product until counsel decides to disclose it. In practice we take the scope from you, image the evidence, document every step, and deliver a written report you can produce. If the matter goes further, the same examiner who wrote the report sits for the deposition. See services for legal purposes.

NO. 2 Do you work cases for regular people, or only for law firms?

Both. Roughly half of our caseload is individuals and families, not firms. We have handled romance scams, account takeovers, harassment, non-consensual image cases and missing person matters since 1999, and we do not need an attorney to be involved before we will talk to you. You do not have to know the technical vocabulary. You have to be able to describe what happened and what device it happened on. See digital forensics across South Florida.

NO. 3 What digital forensic services do you offer?

Five lines of work. Digital forensic examination and evidence recovery is the core. Expert witness and litigation support covers reports, rebuttals and testimony. Incident response for ransomware handles active intrusions. Management of defamatory crises addresses reputation attacks and their origin. Family and personal technology support serves individuals. Corporate due diligence and background investigation sit alongside the forensic work.

NO. 4 Can I speak directly with the founder?

Yes. Wanderson Castilho takes consultations personally, and on most matters he is the examiner as well as the person who signs the report. This is deliberate. In a market of firms where you never learn who actually touched the evidence, the examiner’s name is the thing opposing counsel will test first. Book time with him through the personal appointment page, or call the office at (561) 846-9010 during business hours.

NO. 5 Has your firm been doing this since 1999?

Yes. Enetsec was founded in Curitiba, Brazil in 1999 by Wanderson Castilho, a physicist by training. US operations were established in 2019, and the laboratory now works from Boca Raton, Florida. Across those years the practice has analysed more than 6,000 cases (Source: Enetsec Google Business Profile, 2026). That length of record matters for one specific reason. Methods that were sound in 2005 are not sound now, and a practice that has been continuous has had to prove that repeatedly. See about Enetsec.

SECTION 02 · EVIDENCE AND CHAIN OF CUSTODY

Evidence and Chain of Custody

This is the part attorneys read twice. If the handling is not documented, the finding is not defensible, no matter how good the analysis was.

NO. 6 What are your evidence handling procedures?

Every item is logged on receipt with its make, model, serial or identifier, physical condition and the name of the person who handed it over. We image the device rather than working on the original, verify the image with a cryptographic hash, and conduct the analysis on the verified copy. The original is sealed and stored. Every transfer between people or storage states is signed and timestamped. See the digital forensics laboratory page for how the workflow runs end to end.

NO. 7 How do you maintain chain of custody?

With a written, unbroken record of every person who held the evidence and every action taken on it, from intake to return. Chain of custody is not a form we fill in at the end. It is a running log, and the log is part of the report. When an examiner cannot say who had the device on a given Tuesday, opposing counsel does not need to attack the analysis at all. See Daubert challenges and admissibility.

NO. 8 Is my data encrypted while you have it?

Yes. Forensic images and case files are held on encrypted storage, and working copies are encrypted at rest. Access is limited to the examiner assigned to the matter and, where a case requires review, to the founder. We do not place client evidence on consumer cloud services, and we do not transmit case material over unencrypted channels. If your matter carries a specific handling requirement, tell us at intake and we will confirm in writing whether we can meet it. See digital security.

NO. 9 How is evidence stored, and how long do you keep it?

Original media is stored sealed and offline. Forensic images and reports are retained for the duration of the matter and for a defined retention period after it closes, so that a case which reopens on appeal does not find the evidence gone. You can instruct us in writing to extend that period, to return your material, or to destroy our copies once the matter is final. Full terms are on our policies page.

NO. 10 Is my case confidential?

Yes. We do not discuss the existence of an engagement, the identity of a client, or any finding with anyone outside the matter, including after the matter ends. The exceptions are narrow and we name them rather than hiding them: a court order, a subpoena we cannot lawfully resist, or your own written authorisation. When a case is attorney-retained, the confidentiality obligation runs to counsel. See our code of ethics and business conduct.

NO. 11 Will an examination damage my device or alter my data?

No, when the examination is done correctly. We acquire a forensic image through a write blocker or a validated acquisition method, which means the analysis happens on a copy while your original stays untouched. The hash value proves the copy matches the original and that nothing changed during the process. In our experience the real risk to a device is not the examination. It is the two weeks before it, when someone keeps using the phone. See digital forensic services.

SECTION 03 · COST AND TIMELINE

Cost and Timeline

We quote per matter. Here is what actually drives the number and the calendar, so you can estimate before you call.

NO. 12 How much does a digital forensic examination cost?

It depends on scope, and we quote a fixed scope in writing after intake rather than billing an open meter. Four variables move the number: how many devices there are, how much data each holds, whether the data is encrypted or damaged enough to require advanced recovery, and whether the matter needs a written expert report or only a findings summary. Deposition and trial testimony are quoted separately from the examination itself. Tell us the scope and we will price it.

NO. 13 How long does a digital forensic examination take?

A single-device matter is usually measured in days, and a multi-device or multi-custodian matter in weeks. Imaging is the fast part. Analysis is where the time goes, because reviewing a 256 GB phone properly is not a task you can compress without cutting something. Encryption, physical damage and cloud account acquisition all extend it. An active ransomware event runs on a different clock entirely and gets triaged the same day. See incident response for ransomware.

NO. 14 What do I get at the end of the examination?

A written report, the underlying exhibits, and the chain of custody log. The report states the scope, the method, the tools and versions used, the findings, and the limits of what the evidence supports. It is written so a judge or a jury can follow it without a technical background, and so another examiner could reproduce the work from the method section alone. Where the matter needs it, we also produce exhibits formatted for filing. See expert witness and litigation support.

SECTION 05 · FOR INDIVIDUALS AND FAMILIES

For Individuals and Families

If something is happening to you or someone in your family and you do not know what is true, this section is for you. Nothing here surprises us. We have seen it before, including cases involving removal of inappropriate content published without consent.

NO. 20 Can you recover deleted text messages, photos, and files?

Often, yes, depending on the device, the operating system version and how much time has passed. Deleted data usually survives until the storage space is reused, so the sooner a device is preserved, the more there is to recover. We will tell you honestly what is recoverable on your specific device before you commit to an examination. We do not promise a result we cannot verify. See private investigations into digital incidents.

NO. 21 Can you tell me if my phone has spyware or stalkerware on it?

Yes. We examine the device for known stalkerware families, unexpected configuration profiles, unusual permissions, unexplained battery and data patterns, and account sessions you did not authorise. The examination is done on a forensic image, so nothing on your phone changes and nobody on the other end is alerted by our looking. We only examine devices you own or lawfully control. See family tech support.

NO. 22 What should I do right now to preserve evidence?

Stop using the device, put it in airplane mode, and do not delete anything, including messages you find upsetting. Do not factory reset. Do not let a phone shop look at it. Photograph what you can see on screen, note dates and times, and write down what happened while it is fresh. Then call us.

FINAL NODE · STILL HAVE A QUESTION?

Still Have a Question?

If your situation is not covered above, describe it to us and we will tell you plainly whether it is something we can help with. There is no charge for that conversation, and we will say so if the answer is no. Call (561) 846-9010 Monday to Friday, 8:00 AM to 5:00 PM, or contact the Boca Raton laboratory at 3651 FAU Boulevard Ste 400.

Read how we work in expert witness and litigation support, the standard we hold ourselves to in our code of ethics and business conduct, and the engagement terms on our policies page. Individuals and families start at family tech support.

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